Essential Functions

1.     Provides professional and courteous service at all times.

2.     Clean rooms upon request

3.     Handle and complete all guests’ requests immediately.

4.     Disinfect the entire bathroom including toilet, ensure the entire bathroom is free of hair  

5.     Collects soiled linens for laundering, maintain linen supplies in appropriate locations

6.     Vacuum, mop, sweep guest room floor and hallways

7.     Maintain and keep a organized cart properly stocked and free of trash

8.     Clean all stay over’s, and checkout rooms in the allotted time for your property

9.     Remove all trash and place in dumpster, stock cart for the next person, empty vacuum daily

10.  Complete maintenance ticket for any items not working in the room or including safety concerns

11.  Insure the safety of our guest’s property assets; never open door for guest’s who forgot their key (redirect them back to the front desk)

Competencies

1.     Customer/Client Focus.

2.     Stress Management/Composure.

3.     Thoroughness.

Supervisory Responsibility
This position has no supervisory responsibilities, and reports to housekeeping supervisor.

Work Environment
This job operates in a hotel environment. This role routinely uses standard equipment such as vacuum, mop, broom, chemical, and Ozone machine.

Physical Demands
the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands, handle or feel; and reach with hands and arms able to lift 20lbs.

Position Type/Expected Hours of Work
this is a part time position, regularly requiring long hours and frequent weekend work.

The Housekeeping Manager will oversee all housekeeping operations, including the management of housemen, laundry staff, housekeepers, and breakfast personnel. This role is crucial in maintaining the cleanliness and overall presentation of the property, ensuring compliance with the Home2 by Hilton standards. The Housekeeping Manager will also be responsible for ordering supplies, taking inventory, and conducting room inspections.

Key Responsibilities

Supervision and Leadership

Lead and manage the housekeeping team, including housemen, laundry staff, housekeepers, and breakfast personnel.

Provide training, guidance, and support to ensure high standards of cleanliness and service.

Conduct regular staff meetings to communicate expectations and address any concerns.

Inventory and Supplies Management

Order cleaning supplies and equipment as needed, ensuring the department is well-stocked.

Maintain accurate inventory records and monitor usage to minimize waste and control costs.

Room Inspections

Conduct thorough inspections of guest rooms and public areas to ensure compliance with Home2 by Hilton standards.

Address any deficiencies and implement corrective actions as necessary.

Operational Support

Assist in cleaning guest rooms during periods of low occupancy to maintain service levels.

Coordinate with other departments to ensure seamless operations and guest satisfaction.

Quality Assurance

 Ensure that all housekeeping staff adhere to safety and sanitation policies.

 Respond promptly to guest requests and feedback regarding cleanliness and service.

Reporting

Prepare and submit regular reports on housekeeping operations, including staffing, inventory, and maintenance needs.

Qualifications

Previous experience in a housekeeping management role, preferably in a hospitality setting.

Strong leadership and team management skills.

Excellent organizational and time management abilities.

Knowledge of cleaning products, techniques, and safety procedures.

Ability to work flexible hours, including weekends and holidays.

Strong communication skills, both verbal and written.

Physical Requirements

Ability to lift and carry up to 50 pounds.

Ability to stand, walk, and bend for extended periods.

Benefits

Competitive salary

Health, dental, and vision insurance

Paid time off

Employee discounts

Summary/Objective

To perform a combination of tasks which maintains the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. 

Essential Functions

1. Cleans and maintains all public, storage, and back of the house areas
2.  Greets and welcomes guests. 
3. Cleans guest rooms upon request by management.
4. Handle and completes all guests’ requests immediately. 
5. Dust, vacuums, mops, all public areas including hallways and breakfast area
6. Removes trash throughout the day in all common areas including outside
7. Assists room attendants on the floor with supplies when instructed 
8. Assist laundry in folding and washing
9. Cleans and maintains public restrooms throughout the day
10. Function as maintenance when maintenance person is absent
11. Follow all OSHA policies and guidelines
12. Ensure the safety of our guest's property assets; never open door for guests who forgot their key(redirect them to frontdesk)

This job description is for a Hotel Maintenance Technician (sometimes referred to as a Maintenance Engineer or Maintenance Worker). Based on the specific duties you listed—such as completing 3 brand-mandated preventive maintenance checks per day and maintaining trees.

Role Overview

The primary goal is to ensure the hotel's physical structure, grounds, and guest rooms remain in "like new" condition. You are essentially the "first responder" for any mechanical, safety, or aesthetic issues on the property.

Key Responsibilities Breakdown

• Guest Service & Safety:
• Greeting Guests: Act as a friendly face of the hotel.
• Security Protocol: You must never open a guest room door for someone who forgot their key; they must be redirected to the front desk for verification.
• Room Inventory Management:
• Preventive Maintenance (PM): Complete exactly 3 room PMs daily as required by the brand standards.
• Quick Turnaround: "Out of Order" (OOO) rooms must be repaired and returned to the front desk inventory within 24 hours to avoid revenue loss.
• Facility & Grounds Upkeep:
• Critical Systems: Daily inspections of HVAC, elevator pits, and pools.
• Exterior Care: Beyond standard repairs, you are responsible for landscaping, including trimming palm trees and keeping the dumpster area pristine.
• Compliance & Safety:
• Fire Safety: Equipment rooms and fire panels must be clear of obstructions at all times.
• OSHA/HazCom: You must use Lock Out/Tag Out (LOTO) kits when working on electrical systems to prevent accidental startup and injury.

Common Qualifications

While your specific list focuses on duties, similar roles typically require:

• Experience: Often 1–2 years in general maintenance, plumbing, or electrical work.
• Physical Ability: Must be able to lift up to 50–75 lbs and stand for entire shifts.
• Schedule: Flexibility is key, as maintenance often requires working weekends, holidays, or being on-call for emergencies.

Other Duties

Please note this job description is designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.